Cancellation Policy


We reserve the right to make changes to this Payment & Cancellation Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Payment & Cancellation Policy. Any changes or modifications will be effective immediately upon posting the updated Payment & Cancellation Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

Service Provider agrees to pay Brokerly agrees to pay membership fees to Brokerly to join its network platform and pay for each accepted lead for any services of any and all transactions.

Membership Fee
Silver Plan. FREE Plan (No Leads Provided)
Gold Plan. $299 annual membership fee + $25 per lead
Platinum Plan. $499 annual membership fee + $15 per lead
Diamond Plan. $999 annual membership fee + $0 per lead

Brokerly will charge Service Provider a non-refundable membership fee in order to provide the Service. Your membership fee is the amount you were charged for one term of your Subscription or Plan, not including any promotions or discounts that may have been applied (the “Membership Fee”). For this or other reasons, the Membership Fee might be different than the amount paid by another new or existing member who purchased the same services in the same market. You may check your account online or call an Brokerly call center representative if you have any questions.

You acknowledge that Brokerly reserves the right, at any time, to modify its Membership Fees and billing methods. Membership Fees may be paid in advance by credit card, debit card, or PayPal.

Lead(s) Fee
Service Provider agrees to pay the below-listed lead fee on all successful leads it has accepted.

Silver Plan. FREE Plan (No Leads Provided)
Gold Plan. $299 annual membership fee + $25 per lead
Platinum Plan. $499 annual membership fee + $15 per lead
Diamond Plan. $999 annual membership fee + $0 per lead

Payment and Disputes.
Service Provider will be charged Lead Fee on the fourteen (14) day of accepting lead by card on record with Brokerly or may pay in advance by wire transfer or prepayment. If the Service Provider has a reasonable basis to delay or dispute any part of the lead fee or the signup fee, the Service Provider will notify Brokerly in writing within three (3) calendar days from the due date. If the Service Provider does not notify Brokerly in writing within three (3) calendar days, the Service Provider waives all rights to dispute. Brokerly may delay billing, but in no event will a delay in that billing waive Brokerly’s rights to payment.

Compensation is still due if there is a transfer
Should the Service Provider transfer the lead(s) to another Service Provider, and should the other Service Provider enter into any transaction with the lead(s) during the Lead Coverage Period, the Service Provider shall pay Brokerly the respective lead(s) fee as if the Service Provider had directly participated in the transaction.

Automatic Renewal
If you have paid a membership Plan (e.g., Silver, Gold, Platinum, or Diamond), Brokerly will automatically renew your Plan for one year at the Membership Fee for the Plan (as such Membership Fee may be modified as provided above) using the credit card, debit card or other payment information on file with Brokerly. Such renewal payment will take place on or about the anniversary date aka your Renewal Date. Your Plan will continue, and your payment method will be charged, the Membership Fee until you cancel the Plan.

If the payment processing for the renewal of your Plan fails for any reason, we will attempt to process your renewal for a period up to one hundred eighty (180) days in accordance with our standard renewal practices then in effect (which may be modified from time to time by Brokerly). Except as otherwise required by applicable law, you agree that Brokerly will not provide you with any notices prior to each annual renewal payment.

Authorization to Update Credit Card Account Information; Account Updater
If the credit card or debit card provided by you to Brokerly has expired during an attempt to renew Membership Fees pursuant to this Section, you authorize Brokerly to revise the expiration date and proceed with billing using the same credit or debit card account. In addition, as a convenience to you, Brokerly contracts with a third-party service that refreshes expired or replaced credit card and debit card numbers with the numbers of any replacement cards so that your paid Services do not lapse because the credit card or debit card information initially on file with Brokerly has expired or changed (“Account Updater”).

By registering for the Service and receiving a Plan, you consent to and authorize Brokerly ’s disclosure of your credit or debit card information to Account Updater. You further consent to the third party’s use of such information solely in connection with Account Updater. You also consent to Brokerly’s receipt and use of updated credit card or debit card account information from your financial institution in connection with the provision of the Service as provided in this Agreement and the Privacy Policy.

Canceling your Plan
This Agreement shall become effective on the signup date and will remain in effect until terminated by either Party pursuant to this section. Brokerly or Service Provider may terminate this Agreement, with or without cause, at any time upon thirty (30) days prior to written or emailed notice of termination to the other party. Service Provider must fill out the cancellation form in its entirety and submit it to Brokerly in order to process the cancellation and reconfirm it with a cancellation confirmation number.

No Impact by Third Parties
The Lead Fees owed to Brokerly are not impacted, reduced, or waived due to any other Lead, fee, commission, or other payment that the Service Provider may owe to any other third party based on a lead’s transaction.

Termination of this Agreement by either party shall have no impact on any compensation, credits or discounts, or other amounts owing or payable, or that are later earned as a result of a Lead Acceptance by Service Provider which occurred prior to the termination of this Agreement.

Membership Fee Refund Policy:
Automatic Renewal Refund—Regardless of when you joined Brokerly, if your Plan automatically renews and you cancel your Plan within thirty (30) days after your Renewal Date, you may request a full refund of the Membership Fee.

Under no circumstances shall refunds exceed the amount you paid for your Membership Fee during the prior membership term.

If Brokerly terminates your account for any reason and you are not in breach of this Agreement, Brokerly will refund your Membership Fee on a pro-rata basis from the date of such termination to the end of the then-current term.

Members are not entitled to refunds of their Initial Membership Fee paid at the time of signup as it is a non-refundable fee.

All chargebacks are thoroughly investigated and reported to the Service Provider and are subject to heavy fines and/or other legal action, that could be made against the Service Provider. False claims of fraud can also have a direct effect on the Service Provider’s credit rating. Service Provider must report all disputes within three (3) calendar days. If the Service Provider disputes a wrongful chargeback with their credit card issuer without notifying Brokerly, then the Service Provider waives all rights to dispute and shall pay Brokerly an “Administrative Fee” in the amount of $150 along with attorney cost and any additional collection cost/charges.

Cancellation Process:
To cancel the Lead service agreement you can complete the “service cancellation form” in its entirety and submit it to Brokerly via email at

All cancellations are processed as per the terms of service.


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